Privacy policy

Privacy Policy

This Privacy Policy explains how Petly Store ("we," "us," or "our") collects, uses, and protects your personal information when you visit or make a purchase from petlystore.com.

Information We Collect

  • When you visit our store or place an order, we may collect:
  • Contact information (name, email address, phone number, shipping/billing address)
  • Order and payment information
  • Device and browsing information (IP address, browser type, pages visited) via cookies and similar technologies

How We Use Your Information

  • We use your information to:
  • Process and fulfill your orders
  • Communicate with you about your order (confirmations, shipping updates, support)
  • Improve our website and customer experience
  • Send marketing communications, only if you have opted in
  • Comply with legal obligations

Legal Basis for Processing (U.S. Customers)
We process your personal data to fulfill your orders and provide our services. Where required by applicable U.S. state law, we process data based on your consent or our legitimate business interests.

Cookies
Our store uses cookies to operate correctly, remember your preferences, and analyze site traffic. You can control or disable cookies through your browser settings. By continuing to use our site, you consent to our use of cookies as described here.

Sharing Your Information

  • We do not sell your personal information. We may share your data with:
  • Our fulfillment and shipping partners, to deliver your order
  • Payment processors, to securely process transactions
  • Service providers who help us operate our store (e.g., analytics, email tools)

Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law.

Your Rights (U.S. Customers)
Depending on the state where you reside, you may have certain rights under applicable U.S. state privacy laws. California residents (CCPA) have the right to know, delete, and opt out of the sale of their personal information. To exercise these rights, contact us at info@petlystore.com.

Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at:
Email: info@petlystore.com
Petly Store, Chak Jhumra, Faisalabad 37000, Pakistan.