Terms of service

Terms of Service

Welcome to Petly Store (petlystore.com). By accessing or using our website and placing an order, you agree to be bound by the following terms and conditions. Please read them carefully.

General
Petly Store is operated from Faisalabad, Pakistan, and sells pet products to customers internationally, including within the United States. These Terms govern your use of our website and any purchases you make.

Products and Pricing
We make every effort to display accurate product information, images, and pricing. However, errors may occur, and we reserve the right to correct any pricing or product information errors, even after an order has been placed. Prices are displayed in US Dollars (USD) for customers in the United States.

Orders and Payment
By placing an order, you confirm that the information you provide is accurate and complete. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or pricing errors. Payment must be completed in full before an order is processed.

Shipping and Delivery
Orders are fulfilled and shipped internationally. Estimated delivery times are provided at checkout but are not guaranteed, as delays may occur due to customs processing or carrier issues. Customers are responsible for any import duties or taxes that may apply upon delivery, depending on their country's regulations.

Returns and Refunds
Returns and refunds are handled in accordance with our Return & Refund Policy, which forms part of these Terms.

Intellectual Property
All content on this website, including logos, text, graphics, and images, is the property of Petly Store or its licensors and may not be used without permission.

Limitation of Liability
To the fullest extent permitted by law, Petly Store is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Governing Law
These Terms are governed by the laws of Pakistan, without prejudice to any mandatory consumer protection rights you may have under the laws of your country of residence, including applicable U.S. consumer protection law

Changes to These Terms
We may update these Terms from time to time. Continued use of our website after changes constitutes acceptance of the updated Terms.

Contact Us
For questions about these Terms, contact us at:
Email: info@petlystore.com
Petly Store, Chak Jhumra, Faisalabad 37000, Pakistan.